PDActions

Healthcare Customers Standardize on Palm Products to Help Reduce Medical Errors, Improve Quality of Care, Cut Costs and Increase Efficiencies

SAN DIEGO--(BUSINESS WIRE)--Feb. 14, 2006--

Palm Treo Smartphones Enhance Delivery of Information Beyond
Hospital Offices, Clinics and Campuses in New and Different
Ways for Efficient Remote Access

Palm, Inc. (Nasdaq:PALM) continues its leadership in the healthcare industry by meeting the mobile needs of industry professionals, ranging from physicians to long-term-care providers. Adoption of award-winning Palm(R) Treo(TM) smartphones in healthcare has furthered Palm's goal of assisting in the rapid delivery of quality care by providing critical information to caregivers where they need it, not just within the walls of the healthcare facility.(1)

The movement toward improving healthcare through the use of electronic health records (EHR) is an important national agenda item. President Bush, most recently in his State of the Union address, reiterated his support, marking the third consecutive year for a call to action to expand the use of electronic records and other health information technology to help control costs and reduce dangerous medical errors. Palm is driven by this larger national goal of improving the healthcare system and has been a key enabler in the conversion to EHR. The popularity and familiarity among physicians of the Palm platform and its hallmark ease of use have helped accelerate the transition and adoption of mobile EHR within healthcare organizations.

Today, organizations in the medical field are standardizing on Palm handhelds and smartphones, ranging from hospitals, clinics and long-term-care facilities to clinical-trials companies and medical schools. Palm healthcare customers include CHRISTUS Spohn Health System, Columbus Children's Hospital, MedStar Health, Good Samaritan Society, Ohio State University Medical Center, and PHT Corp. Following are snapshots of how these organizations are using Palm products:

-- CHRISTUS Spohn Health System uses 100-200 Palm smartphones and
handhelds to deliver up-to-the-minute mobile information to
its doctors.(1) The doctors purchase their own handheld
devices and use technology provided through CHRISTUS Spohn to
improve decision making at the point of care, reduce errors,
streamline the billing process, and improve return on
investment. Now doctors can walk into a patient's room, view
the electronic results of a lab test, and enter billing codes
with charge capture on the way out, leaving more time for the
bedside visit.

-- Columbus Children's Hospital (CCH) uses 620 Palm smartphones
and handhelds to provide its physicians, staff and executives
with the patient and reference information they need to
provide the best patient care in the most efficient manner.
With Palm products, physicians and executives are readily
accessible even while they are away from the office(1),
accelerating informed decision making.

-- MedStar Health uses Palm handhelds, smartphones and mobile
managers to disseminate vital information where it's
needed.(1) This gives doctors and nurses a wealth of
information at their fingertips, including medical references,
patient data, email, and personal information.

-- Good Samaritan Society uses 1,000 Palm handhelds to keep
accurate and up-to-date records for residents in skilled
nursing facilities. With Palm products, staff captures key
data and make it readily available for analysis and other
important activities.

-- Ohio State University Medical Center (OSUMC) uses 3,170 Palm
handhelds to provide the people making life-and-death
decisions every day with the reference data they need. Medical
students, attending physicians and residents can now obtain
all their data from a single source, helping them become more
efficient and freeing up valuable time to devote to patient
care.

-- PHT Corporation uses tens of thousands of Palm handhelds and
smartphones each year for its LogPad(R) application, the
market-leading electronic patient diary solution for clinical
trials. LogPad is used by patients around the globe to collect
and transmit high-quality, time-stamped self-reported data,
which is reviewed by clinical researchers via the Internet.
The high-quality data captured and managed by the LogPad
System enables better science and more successful trials.

"Physicians play a critical role in our society -- they're expected to save and prolong lives of our loved ones. This demands constant access to critical information, ranging from potential adverse drug reactions to laboratory test results. Since they're rarely at their desks, they need real-time access to patient data and medical information at the point of care, where it matters most," said Tara Griffin, vice president, enterprise markets, for Palm, Inc. "Palm makes available a wide range of information, from clinical notes to health insurance formularies, including Medicare Part D information. With these important resources at their finger tips, doctors can now spend more quality time with patients."

"What I like best about the system is that it saves time," said Dr. Mauro Ortiz, cardiologist, CHRISTUS Spohn Health System. "I'd much rather sit down and listen to my patient than have to chase down lab results or patient data on a computer somewhere. Patients want us to treat them like the old family physician used to, and this helps me do that."

"Columbus Children's Hospital has been using Palm devices for at least five years and has been standardized on them since 2002," said Schon Crouse, mobility support analyst for CCH. "We chose Palm devices because of their versatility and the wide range of medical software that runs on them."

"We're contributing to making more tech-savvy physicians than ever before. Having the information readily available not only helps them make better decisions but also helps train physicians for the 21st century," said Wasif Malik, student educational services and mobile solutions director for OSUMC.

More information on Palm in healthcare can be found at www.palm.com/healthcare/.

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